GENERAL TERMS AND CONDITIONS

Each Villa has its own booking terms and conditions. However the general principles outlined below apply to most bookings. Specific Terms and Conditions, are sent to Guests at time of Booking Request along with the Booking Invoice.

RESERVATION REQUEST

Simply fill out our reservation inquiry form and we will reply to you within 24 hours of your request. Please note that all your data will be handled with strict confidentiality and used for no other purpose whatsoever. Bookings can only be guaranteed and are only confirmed once a deposit has been received. On payment of this deposit Guest will be deemed to have accepted the Villa Terms & Conditions. BLV can hold Guest written reservation request for 5 working days before receiving payment. Please note that reservations are handled on first come basis.

RATES

Private Villa daily rental rates are quoted in United States Dollars (USD). Rates quoted maybe subject to change. The majority of private villas have a premium for high and peak season dates. Some villas offer special rates for stays of 14 nights or more or last minute bookings usually 14 days prior to the arrival date.

SEASONAL DATES

Villa rental rates are quoted according to "Peak, High and Low" season rates. For exact low, high and peak season periods for each villa, please refer to the individual villa page for details.

PAYMENT METHODS

We accept payments by US Dollar Bank Wire Transfers or by Credit Cards.

For Bank Wire Transfer payments we require the full rental charge amount to be received in our Bank Account. Any bank wire transfer fees are to be applied to senders bank account including correspondent bank charges. Please send the copy of your Bank Wire Transfer payment document via email to billing@baliluxuryvillas.com.

Payment by Credit Card Debit Authorization is available.  A convenience fee specified on your booking invoice applies for card payments. Due to the currency fluctuation, when the payment is processed in Indonesia, we further add a 100 Rupiah to one US Dollar for all transactions. For all Credit Card Transactions we require a photocopy of your Credit Card, a photocopy of your passport picture page, together with a signed Debit Authorization Form, returned by email to enable us to complete a Credit Card transaction. Due to national law, settlement by credit card in Indonesia is charged in local currency. Bali Luxury Villas takes no responsibility for subsequent exchange rates used by credit card companies after guests' departure. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within Bali Luxury Villas' control and may impact the amount charged to a guest's credit card.

AIRPORT TRANSFERS

The driver will meet Guest at the airport at Bali’s International Airport Ngurah Rai. He will await you outside the arrival door straight after Guests have passed through customs. The driver will hold up a sign with Guest booking name and he will assist Guest with luggage and will escort Guest to the vacation villa

FLIGHT INFORMATION

We ask that all Guests fill out BLV's Guest Registration Form and return to our Bali Luxury Villas Office prior to final payment either by email or facsimile. BLV requires your flight details for both arrivals and departures to be able to organize all airport transfers.

CAR RENTALS

Our office staff will be happy to arrange to provide car rentals for guests. We liaise with several reputable car rental operators on the island, all offer English speaking drivers. All car arrangements are made for you with no profit us and therefore we can offer you very competitive rental rates. For high season period we recommend that you book your car well in advance. Most rental cars to not have seat belts in the back passenger seats.

NUMBER OF GUESTS

The villas offered on this website have a maximum number of guests, as detailed in each villa description and as confimed on the Booking Invoice. If Guest wishes to have additional guests, Guest needs to inform BLV prior to receipt of deposit payment to acquire the Villa Owner permission. This is also to assure you of a level of service and adequate bedding and linens for your stay.

MINIMUM STAY

Please indicate to us what your stay requirements are and we can always inquire to the individual villa owner. The usual minimum stay requirement for our private villas varies from a 2 to 7 consecutive night stay for the low season, with some villas increasing the minimum stay to two weeks for the high & peak season.

LAST MINUTE BOOKING

In the event of a last minute booking made in Bali, payment is to be pre-arranged through our office and we can only accept payment by Credit Card for bookings 1 week prior to arrival date. Full payment must be made prior to arrival